Home | HANGCHA Europe GmbH Login Login Login Forgot your password? Not a customer yet? Create an account Home Login My shopping carts Search parts Easy and fast… your right parts Hangcha Europe GmbH HANGCHA is proud on its history and developments since it was founded in 1956. Initially as a state-owned company but transformed into a privately owned company in 2000. In the 60 years history HANGCHA has, thanks to the hard work and support of all employees, determination of management and our continuous innovation efforts, developed from a small company into one of the leading global material handling equipment manufacturers in China and globally. Return Policy If spare parts are shipped from our German warehouse, they may be returned or exchanged within 14 days of receipt, with shipping costs deducted. Spare parts shipped by sea or air freight, as well as specially ordered spare parts, are not eligible for a refund. Returned spare parts must be new, unused, undamaged, and in their original, intact packaging. All electrical components and control units that have already been installed (or used for testing) are not eligible for return. Transport and repackaging costs are non-refundable. Returns must be notified in advance by email to ersatzteil@***************** . Refunds will be issued in the form of a credit note. Contact us HANGCHA Europe GmbH Mariechen-Graulich-Straße 12a 65439 Flörsheim am Main Phone +49 - 614 537 691 66 E-mail admin@***************** HANGCHA Europe GmbH